| 🏢 الشركة: | Accor |
| 📅 تاريخ النشر: | قبل ساعتين |
| 💼 نوع الوظيفة: | غير محدد |
| 🎓 المؤهلات: | غير محدد |
| 💼 الخبرة: | None |
| 💰 الراتب: | غير محدد |
| 📍 الموقع: | المملكة العربية السعودية |
| ⏰ ساعات العمل: | غير محدد |
| 🔢 عدد الشواغر: | غير محدد |
| 👥 عدد المتقدمين: | غير محدد |
| 🔧 المهارات المطلوبة: | None |
| 🎁 المزايا: | غير محدد |
| 📩 طريقة التقديم: | غير محدد |
| ⏳ آخر موعد للتقديم: | غير محدد |
| 🌍 الدولة: | None |
| 🏙️ الولاية: | None |
| 🏙️ المدينة: | السعودية |
| 🗂️ فئة الوظيفة: | خدمات الدعم التجاري الأخرى, غير محدد |
| 📚 مجال التخصص: | None |
| 📞 أرقام الهاتف: | None |
| ✉️ البريد الإلكتروني: | None |
Greet and assist guests in a warm, courteous, and professional manner.
Handle guest complaints and inquiries promptly, striving to resolve issues to ensure guest satisfaction.
Ensure guests receive accurate and timely information about hotel amenities, services, and local attractions.
Handle guest complaints and concerns in a professional and empathetic manner, aiming for swift and satisfactory resolution.
Maintain a deep understanding of the local area to provide guests with information about attractions, restaurants, and services.
Establish and maintain positive relationships with repeat guests, VIPs, and corporate clients.
Implement strategies to enhance guest loyalty and satisfaction, contributing to positive online reviews and ratings.
Oversee the front desk team's daily operations, including check-in, check-out, and guest registration processes.
Monitor room availability, reservations, and room assignments to maximize occupancy and revenue.
Maintain accurate and organized guest records, ensuring compliance with privacy and security protocols.
Coordinate with housekeeping and maintenance departments to ensure timely room readiness.
Recruit, train, supervise, and evaluate front desk staff, fostering a positive work environment.
Set performance expectations and provide ongoing feedback to team members.
Conduct regular team meetings and training sessions to enhance guest service skills and departmental knowledge.
Monitor and manage room rates, occupancy levels, and revenue to meet established targets.
Review and approve billing and invoicing for guest services, ensuring accuracy and timeliness.
Assist in the preparation of budgets and financial reports related to the Front Office Department.
